SUPPORT

Live support, 24 hours a day.

Call (972) 906 2901 for live support, 24 hours a day, seven days a week. Our team helps with the collateral program from inception through payoff. If a loan defaults and you issue a written recovery order, we also coordinate the recovery process.

Call (972) 906 2901

Help for the full life of the loan.

One team can explain your collateral program and help coordinate the next step, from device installation until the loan is paid in full.

Enrollment and installation

Ask about program eligibility, device life, the installation and the single initial test. We can explain the arrangements before enrollment.

Support during repayment

Contact us with questions about the program or vaulted tracking access. After installation testing, we do not track borrowers, record trips or collect location history during repayment.

Payoff questions

Ask about the arrangements that apply when a loan is paid in full. We can explain the next steps under your service agreement.

If a loan defaults.

Recovery activation requires both a loan default and the lender’s written recovery order. Use the secure channel agreed for your program to send the written order and any sensitive records.

General business inquiries

The public contact form is for general questions. Please do not use it to submit recovery orders, borrower records or vehicle locations.

Talk with us about your portfolio.

Tell us about the vehicles you finance. We can explain the technology, enrollment requirements and collateral management through payoff.